Job Description

*BANK BRANCH MANAGER*

Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.

North Pittsburgh-based bank is currently searching for a Branch Manager at its Wexford banking office.

Experienced retail and consumer banking leader of the branch team. Responsible for maintaining customer service standards while providing those services or products, as appropriate for the customers.
* Motivates teller staff and supervises tellers to ensure adequate coverage and the delivery of quality customer service.
* Ensures adherence to policies and procedures in areas such as compliance, security, check cashing, cash handling, new accounts, and all teller functions.
* May serve as a mentor for training, providing constructive feedback, coaching, etc.
* Helps to research and resolve problems.
* Performs teller transactions.
* Provides and leads a team to deliver superior quality customer service and a positive banking experience for customers.
* Demonstrates a keen sense of urgency and ownership of all branch related activities.

Minimum requirements of the job include --
* 3 years supervisory experience in a bank environment
* 1 - 2 years of customer service experience is preferred
* Excellent communication skills
* Computer skills with proficiency in Windows based applications
* Handling customer service issues
* Excellent problem solving skills
* Ability to occasionally lift heavy coin trays or stand for prolonged periods of time
* Ability to work Saturday mornings based on branch needs
* Opening and closing of the bank and scheduling of branch staff

Management:
* Operations Manager

Employees working per shift:
* 5 or fewer

Typical end time:
* 5PM

Typical start time:
* 8AM

This Job Is:
* A job for which military experienced candidates are encouraged to apply
* A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
* Open to applicants who do not have a college diploma

Work Remotely
* No

Job Type: Full-time

Education:
* High school or equivalent (Required)

Experience:
* Banking Supervisory: 3 years (Required)
* Customer Service: 1 year (Required)

Work Location: In person

Job Tags

Full time, Work at office, Remote work, Shift work, Day shift, Saturday,

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