Job Description

Hybrid

Culver City, CA

Part-time

W-2 Contract

Head of Ecommerce

Our client is hiring a Head of Ecommerce part-time in Culver City, CA.

KEY RESPONSIBILITIES

1. Lead the eCommerce team to operate and deliver on goals and key strategies to support the P&L and Growth Plans. Serve as a key conduit to the team and SLT.
2. Drive and lead the Commercial Plan and Black Friday/Cyber Monday execution. Act as a liaison between leadership and executional teams to ensure strategic positioning and flawless execution to meet financial and operational goals.
3. Manage and coordinate all marketing communication efforts across digital channels, including email and mobile platforms, ensuring sales and margin goals are met.
4. Develop and foster effective relationships with cross-functional partners such as Marketing and Creative to support acquisition and retention marketing efforts.
5. Support and lead the retention team in driving retention through site experience, email, media, search, SMS, in partnership with Marketing and Creative.
6. Participate in key milestone meetings to ensure eCommerce influence and execution align with financial and assortment goals.
7. Work closely with the Head of Marketing as a thought partner and executional support, focusing on site and performance marketing.
8. Support and lead the team in optimizing the Customer Journey onsite to enhance experience, storytelling, and commercial outcomes.
9. Lead relationships with Developers, Outside Agencies, Tech Partners, etc., to improve and evolve the site experience.
10. Lead weekly eCommerce business meetings, analyzing insights and supporting action plans with the team.

CANDIDATE CHARACTERISTICS

1. Experience leading an eCommerce business and team, with responsibility for P&L, site experience, and team leadership.
2. Familiarity with Shopify, reporting, site management, and key technology partners like ESP, Product Recommendations, Search, etc.
3. Data-driven with a consumer-first focus, with a proven track record of using analytics to drive growth in direct-to-consumer businesses.
4. Exceptional communicator, leader, and collaborator, able to influence cross-functional teams and articulate ideas effectively to all levels, including top executives.
5. Organized, detail-oriented, and a team player with a solution-oriented approach.
6. Strong analytical skills with the ability to interpret data and work with decision analysts to derive clear insights.
7. Proven ability to articulate and address complex business issues and opportunities.
8. Skilled at promoting collaboration and resolving problems across all organizational levels.

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