Job Description

Installs shocks on Fox products. May also repair shocks. Maintains all equipment related to installation. Position Responsibilities: Assesses installation orders and gathers needed equipment, tools, and supplies. Plans seal installation by evaluating locations, access, and equipment layout. Adheres to codes, regulations, and standards. Tests and calibrates equipment before use. Resolves customer concerns and questions. Maintains all work records and parts used at each job in accordance with established procedures. Monitors parts inventory for service vehicle. Keeps inventory log, places inventory orders, and confirms receipt. Specific Knowledge, Skills or Abilities Required: Meticulous attention to detail, Ability to meet and establish deadlines, Ability to read and understand blueprints and schematics, Strong analytical skills. Position Qualifications: Education: HS diploma or equivalent required. Experience: 1+ years of mechanical or related experience preferred. Work Environment and Physical Requirements: Manufacturing Environment, Lift up to 50 lbs. regularly, Requires walking, standing, bending and lifting for long periods of time, Vision abilities required to validate and enter data on computer. Competencies: Customer Mindset: Exceptional customer experience is primary focus while performing job duties. Quality is a top priority. Adaptability & Innovation: Proactively and willingly adapts to changing business needs and conditions and presents creative and fresh ideas on how to solve problems, gain efficiencies and improve quality. Relationship Building: Builds constructive working relationships characterized by a high level of inclusion, cooperation and mutual respect. Accountability: Takes personal responsibility for the quality and timeliness of work and strives to exceed requirements. Decision Making and Judgment: Makes timely, informed decisions that take into account the facts, goals, constraints and risks. Talent Development (Self and Others): Displays an ongoing commitment to learning and self-improvement; making an effort to acquire new knowledge or skills associated with job responsibilities. Willingness to work with others and coach/teach in effort to develop and support other employees’ development.

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